Helping our customers get the most out of the UK’s leading instruction generation tool.
We're Street Group, and we're on a mission to radically improve the property industry for everyone!
People moving home regularly cite a lack of transparency and a painfully slow process, and that’s often due to the technology in the estate agent’s hands.
For the past seven years, we’ve been working hard to change that. Through the development of our products, we’re successfully achieving our goal of bringing the property industry into the 21st century.
Spectre is our flagship product; a direct mail marketing tool that helps Estate Agents win new business, and helps people struggling to sell or rent their homes to switch agents.
Over the next few years, we want to move beyond direct mail marketing; to evolve Spectre into a full-service marketing tool for estate agents.
The Customer Success team
As part of a growing SaaS business, our team ensures our customers are getting the most out of their Spectre accounts.
Since 2016, we've helped our customers get an average ROI of 6,539%, and over £22.5 Billion+ instructions have been generated through Spectre since we launched.
Our clients are at the heart of everything we do, which is why the Customer Success team are responsible for not only showing them how to use the system, but also adding value to their business.
We’ve won 3 awards for our customer service at the ESTAS, including Supplier of the Year: Best in Sector 2022 and Supplier of the Year: Silver 2022, by collecting over 680 reviews from our clients over four years.